Twyla Olasoji
Administrative Assistant
BiographyTwyla is an experienced administrative professional who brings a wealth of healthcare, pharmacy, and customer service expertise to North Country Behavioral Medicine. Twyla has a long-standing history with our practice, having first worked with us in 2021 before rejoining our team in October 2022. Her diverse background also includes serving as the ID Card Coordinator and Bookkeeper at SUNY Plattsburgh, alongside over a decade of pharmacy experience as a Certified Pharmacy Technician at Kinney Drugs and Rite Aid.
In her current role, Twyla specializes in checking and verifying insurance eligibility for our patients. Because navigating insurance benefits can often be a complex and stressful process, Twyla uses her meticulous attention to detail and deep familiarity with medical billing systems to confirm coverage quickly and accurately. Working seamlessly behind the scenes, she ensures our patients' administrative needs are resolved smoothly before their care even begins.