Gretchen Gilbert
Clinical Assistant

Gretchen Gilbert brings two decades of healthcare service specialization and a highly versatile skill set to her role as a Clinical Assistant at North Country Behavioral Medicine. Known for her warm, enthusiastic, and deeply professional demeanor, Gretchen excels at building strong patient relationships and keeping daily operations running smoothly.

Gretchen’s extensive background spans multiple vital areas of care and medical administration. Her experience includes working as a medical records technician, where she mastered data entry, managed patient admission and discharge documentation, and strictly maintained the confidentiality and security of medical records. Additionally, she has experience navigating complex insurance policy terms, processing billings, and handling customer care inquiries. Her well-rounded background also features hands-on personal care, medical coordination, and supervisory leadership.

Equipped with sharp critical thinking, active listening, and complex problem-solving skills, Gretchen ensures that both the clinical staff and patients at North Country Behavioral Medicine are supported with the highest level of care and efficiency.